Role Library
Explore Our Role Library
Bartender · Food & Beverage
Bartender in a high-volume environment. Handles drink complaints, service recovery, and guest escalation while maintaining speed, policy, and professionalism.
Water Specialist (In-Home Solutions) · Sales & Revenue
In-home water treatment sales specialist focused on testing household water quality, diagnosing concerns, presenting filtration and softening solutions, and guiding homeowners through confident purchase decisions.
Restaurant Server · Food & Beverage
Restaurant server in busy service conditions. Handles delay complaints, quality issues, and guest recovery with empathy, urgency, and clear follow-through.
Hotel Front Desk · Front Office
Hotel front-desk agent. Greets guests, checks them in and out, handles reservations (including overbookings and no-shows), late check-in and room-ready issues, and noise complaints. Must be professional, solution-oriented, and able to de-escalate upset guests while following hotel policies.
Airport Gate Agent · Front Office
Gate agent at an airport. Manages boarding flow, enforces baggage and boarding policies, handles disputes under time pressure, and keeps communication calm and policy-aligned.
Finance Accounts Clerk · Back Office
Responsible for handling invoice explanations, resolving payment mismatches, and processing refund requests with a focus on accurate financial communication and policy clarity.
HR Coordinator · Back Office
Responsible for managing staff onboarding, addressing employee concerns, and explaining shift policies with clarity and professionalism.
Call Center Agent · Customer Support
Responsible for handling booking queries, complaint calls, and explaining refund or cancellation policies with clear communication and patient issue resolution.
Hotel General Manager · Management
Responsible for managing major guest escalations, responding to negative reviews, addressing staff issues, and conducting performance discussions. Focuses on executive-level ownership, reputation protection, team accountability, and calm decision-making under operational pressure.
What a Rehearsal Looks Like
A 90-second audition that replaces the phone screen. Here's how it works.

Candidates step into a focused, theatrical rehearsal environment built for performance under realistic pressure.
What hiring managers are saying.
"We cut our phone screen time by 70%. BitStage shows us who can actually handle a rush — not just who interviews well."
Maria S.
GM, Full-Service Restaurant
"For the first time, I could see how a candidate handles an upset guest before I hire them. Game changer for our front desk."
James T.
Hotel Operations Director
"We went from 200 resumes to 8 proven candidates in 48 hours. The ranked shortlist saved us weeks."
Priya K.
Multi-Unit Franchise Owner
Hiring is broken for two reasons.
For Hiring Teams
- You're drowning in applicants, but starving for signal.
- Resumes don't show how someone performs under pressure.
- Phone screens take days and still miss red flags.
For Candidates
- Candidates get ghosted because they can't show proof.
- A resume can't show communication, calm, or problem solving.
- The best people give up or take the first offer.
So both sides lose time. And hiring managers end up guessing.
Replace phone screens with short role rehearsals.
BitStage runs interactive roleplay scenarios designed for the job. Candidates complete a short rehearsal. You review a ranked list with clear evidence, not vibes.
What's a "rehearsal"? A short scenario like handling an upset customer or solving a problem under pressure.
Post → Apply → Rehearse → Hire.
Five steps. No process change. Works for both candidates and hiring teams.
Company Posts a Job
The employer places an ad on Indeed, LinkedIn, or any job board — with a BitStage link included.
Candidate Clicks Apply
The candidate clicks the link and is redirected to BitStage to begin their application.
Resume Pre-Screen
BitStage AI analyzes the resume to determine rehearsal eligibility for the specific role.
Complete the Rehearsal
Eligible candidates perform a short, role-specific scenario — handling real situations on camera.
Results for Everyone
Candidates get instant feedback and coaching. Employers get a ranked shortlist with video evidence.
What hiring managers get on day one.
Ranked shortlist
See who actually passed the rehearsal, not who writes the best resume.
Evidence, not opinions
Video, transcript, score breakdown, and strengths/gaps per candidate.
Faster decisions
Spend time interviewing the right people, not sorting the inbox.
Real scenarios. Real skills.
We don't test trivia. We test the moments that decide whether someone succeeds on the job.
Bartender
Rush-hour complaint
Measures: communication, composure, problem-solving
Hotel Front Desk
Overbooking + angry guest
Measures: empathy, policy handling, de-escalation
Server
Delays in kitchen + unhappy table
Measures: ownership, teamwork, communication
What you'll see after candidates rehearse.
Ranked shortlist
Candidates sorted by score. Top performers rise to the top automatically.
Transcript highlights
Candidate evidence
Watch the rehearsal video and read the full transcript for each candidate.
Score breakdown + recommendations
See strengths, gaps, and a clear Advance / Hold recommendation.
Simple, subscription pricing.
Employers subscribe. Candidates rehearse free — always.
Costs less per month than competitors charge per hire.
Starter
Extra rehearsals: $0.50/r (pack of 10)
- 50 AI rehearsals/month
- 3 job postings
- Basic analytics
- Email support
Growth
Extra rehearsals: $0.40/r (pack of 10)
- Everything in Starter, plus:
- 200 AI rehearsals/month
- 15 job postings
- Custom attempts quota
- Priority support
Enterprise
Extra rehearsals: $0.30/r (pack of 10)
- Everything in Growth, plus:
- 1000 rehearsals/month
- Unlimited job postings
- Branding in Rehearsal
- Dedicated Company Profile page
Free trial includes 1 job posting and 20 AI rehearsals for all plans.
15-day free trial. Cancel anytime.
Free for candidates — always. Same price, continuously improving value.
Extra rehearsals are sold in packs of 10: Starter $0.50/r, Growth $0.40/r, Enterprise $0.30/r.
Partner With Us
We're actively seeking beta partners in hospitality. Sign up now and get full access — completely free until June 30, 2026.
No cost. No credit card. No commitment.
Hospitality businesses
Hotels, restaurants, bars, resorts
Staffing agencies
Hospitality & service staffing firms
Franchise operators
Multi-unit QSR & casual dining
Built for the AI hiring era
We record video to help you shine — not to surveil you. No facial recognition, no voice biometrics, no black-box decisions. Every score is explainable.
How your video is used
AES-256 Encryption
All candidate data encrypted at rest and in transit
NYC LL144 Ready
Bias audit–compatible AI scoring framework
CCPA Compliant
Full data access, deletion, and portability rights
PIPEDA Aligned
Canadian privacy standards for cross-border hiring
BIPA Aware
No biometric data collected during rehearsals
SOC 2 Roadmap
Enterprise-grade audit controls in progress
Read our full Privacy Policy and Security Overview
Frequently Asked Questions
Quick answers about how BitStage works for both candidates and hiring teams.
Ready to hire smarter?
Post a role. Share one link. Review candidates who proved they can do the job.
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